It is always the people who make the difference.
The foundation of our success begins during the recruitment process when the most important criterion for the candidate is to possess a philosophy that mirrors Globair Group's mission. Everything else can be learned later through continuous training and personal development.
Our multi-lingual ticketing and reservation agents are experienced in working with various reservation systems and provide exceptional customer service. Our sales managers have in-depth knowledge of their markets and excellent contacts within the industry at all levels.
Globair Group's team of highly skilled professionals always strive to maximise our partners' business and exceed their expectations in terms of service quality.
Here you can find profile(s) of the key personnel of Globair Group:
Ms. Jana Procházková, Globair Group Managing Director, based in Prague, the Czech Republic
Jana Prochazkova is a founder of Globair Group, its Managing Director and the only shareholder. She established the company in the Czech Republic back in 1995 and since then she has developed a strong regional GSA across the Central and Eastern European region. Apart from growing the GSA business, Jana has also built one of the largest IATA agencies in Czech and Slovak markets which she sold to U.K. based Hogg Robinson. She also established Global Express, one of the leading toy importers and distributors in Eastern Europe.
Jana completed her MBA studies at Bradford University in the U.K. in 2000. She speaks English, Russian and German. In her free time she likes to travel, ski or play golf.